Appointments

Appointments are for Non-Urgent Doctor Visits Only.
These Include: Annual Exams, New Patient Visits, Exams for Vaccines, New Puppy/Kitten Visits, Non-Urgent Medical Needs.
Pets that are Sick or Injured need to be seen directly through Same Day Appointment Service at WVAH Gladstone.

Please note that Technician Visits (such as Nail Trims, Anal Gland Expressions, Vaccine Boosters, and other non-veterinarian services) do not require an appointment and can be accessed by visiting our hospital directly.

Appointment Cancellation Policy

The health and happiness of our patients and their families are our number one priority here at Willamette Valley Animal Hospital. When an appointment is made, it is to reserve the veterinary staffs time. With veterinary services being in high demand, no shows or short notice cancellations take appointments away from pets in need, impede the productivity of our staff and ultimately increase the costs to the business and unfortunately to our clients. In an effort to be fair to all our clients, the following cancellation policy has been implemented.

● When an appointment is made, a $25.00 non-refundable fee (per appointment) will be required to book the appointment. The fee is applied to your bill at time of service.
● The deposit is forfeited if the appointment is canceled within 24 hours of the appointment date. It is transferable if the appointment is rescheduled with more than 24 hours notice.
● The deposit is forfeited if a client does not show up to their appointment.
● An appointment that is canceled with more than 24 hours notice of the original appointment date will be refunded, less a service fee of $10.00.
● An appointment cannot be rescheduled more than once. If a rescheduled appointment is canceled, regardless of timeframe, the deposit fee is forfeit.

We understand that in rare circumstances, emergencies may come up that may prevent a client from adhering to this policy. Please let us know as soon as possible and we will work with you to get your appointment rescheduled. Thank you for understanding and we look forward to continuing to provide quality pet care at an affordable cost.